Penrose’s Approach
Driven by our Core Values
At Penrose, our core values guide everything we do. These core values are Exceptional, Exploring and Exemplifying. We’re employ these values to commit to delivering exceptional service, going above and beyond for our clients. We pay close attention to details to provide practical solutions. We’re always looking for innovative approaches to tackle challenges and believe in open communication to build strong partnerships.
Driven by STRUCTURE
At Penrose, our unique model guides the work we do. Whilst the two areas we target are very different (talent and customer loyalty), we use the same model to underpin our way to help you. ‘STRUCTURE’ is a powerful representation of interconnected actions; following this model supports your business to:
- Identify your strongest, most important and most valuable talent or clients
- Explore your talent or clients engagement
- Retain your talent or clients in normal times
- Retain your talent or clients during difficult times of strategic or cultural transformation
- Create loyalty in talent or clients
- Improve relationships and engagement with talent or clients
Our Services
Inspiring Your Talent Loyalty
Transforming organisations need their best talent to stay onboard. Many years of experience demonstrate that this is difficult to achieve. Our structural coaching approach supports talent to change this perspective, to enable them to know what is in it for them directly and in a longer view. This inspires loyalty an oftentimes, win: win outcomes for the organisation and the talent.
Inspiring Your Customer Loyalty
Transforming enterprises tend to cut off long-term vendors, as they believe they will not be able to go with their changes. Many years of experiences driving such changes demonstrate that it is difficult for vendors to know, understand and continue to offer a fitting solution for these customers. Our structural coaching approach supports partners to continue working on their relationship, preventing the huge investment required to find and establishing new partnerships.
Explore our blog
See thought pieces written by Penrose’s director, Ingrid here